Practical tips, information and common-sense advice based on the author’s 40 years’ hands-on experience of management – now updated to reflect advances in technology and changes in the wider working environment.

Available NOW from our online shop at the special launch price of £7.99 (RRP £11.99)

Whether you are an experienced manager or about to take up your first management job, Management Basics in easy steps, 2^nd edition will be of real help to you in the workplace. It is a lively, easy-to-read book, full of tips and simple, practical things that have been put into practice in the real world and shown to work where it matters – in the workplace. Tony Rossiter’s clear, humorous writing style and comprehensive content make Management Basics in easy steps, 2^nd edition a compelling must-read for anyone with a management role. His management tips and advice will show you:

• How people skills help you put into practice all the technical skills needed by a manager
• How to manage your staff, your colleagues, your customers and even your boss
• How to organise yourself and make the most effective use of your time
• How to focus on the vital 20% of your work that accounts for most of the results
• How to win the respect and trust of your team and make it the best
• How to select the right person to join your team
• The art of effective delegation
• How to make effective use of digital tools, online networks and social media
• How to cope with change and see it not as a threat but as a great opportunity

This second edition has been revised to include the changes in management practices since the first edition, which was published in 2011, including:

• The increased importance and use of digital tools, business and performance management software, and social networks (e.g. LinkedIn, Slack, Yammer, Scoro, Twitter, Facebook)
• Increased focus on diversity and inclusion
• Implications of new data protection legislation
• Less tolerance of unacceptable workplace behaviour such as bullying and sexual harassment
• More recognition of the importance of the culture of an organisation
• A move away from traditional, command-and-control hierarchies towards more flexible working – working from home, better work/life balance, teamwork, collaboration, matrix structures, trusting and empowering those at the coal-face
• A move away from fixed appraisal systems and formal training towards continuous feedback, coaching and personal learning (e-learning, distance learning)
• More refined recruitment (use of LinkedIn etc)

Comes with useful worksheets – a complete guide for easy reference.

192 pages

ISBN: 9781840788501

By Tony Rossiter